PDF-InformationDoing the right thing – ethics in practice

Managers want to do "the right thing". In many situations, making a decision is very difficult because of the large number of options. Very often, a decision's consequences cannot be predicted. Many persons and groups with specific interests demand loyalty and fairness. This leads to increased pressure to make the right decision. In this workshop, you will learn how values can become your compass and ethics your most important leadership tool.

Key objectives

Recognizing difficult decision-making situations
Gaining insight into one's own behavior in situations of conflict and dilemma
Expanding your personal repertoire of options for reaction
Employing decision-making techniques
Using your personal experience and intuition in the decision-making process
Systematically putting decisions into practice and convincing others

Learning to accept the help of your co-workers

Course content

The first step: analyzing the problem type
Situations of conflict and dilemma
Hard facts – soft problems; soft facts – hard problems
Decisions between several "correct" options
Ethics and values as guidance in decision-making processes
Decision-making techniques
Tetralemma and structural constellation work
Support by coaching

Who should attend?

Managers who make hiring decisions or other decisions that may affect the lives of many people. Employees whose behavior towards co-workers, clients or suppliers has long-term consequences for the organization.

Your benefit

Your inner clarity will enable you to stay calm and composed during meetings and discussions. You will know what you stand for and you will not be persuaded to think otherwise. People around you will perceive you as being reliable and as a person of integrity. You will learn to describe your personal values in vivid terms. You will no longer try to meet all expectations regarding fairness, loyalty, transparence and openness. Rather, you will have your own priorities and you will stand by them. You will make swift decisions and you will sleep with a clear conscience.


Introductory presentations
Analysis of actual cases
Peer-to-peer consultation
Knowledge exchange among participants
Reflection on personal experiences
Practical role-play
Practice and feedback in learning groups
Structural constellation work

Maximum number of participants: 12

This workshop can be booked as an in-house event.

Duration: 3 days

Location: Austria, Germany, Switzerland, Poland, Hungary, Czech Republic, Slovakia, Ukraine, Serbia, Croatia, Slovenia, Russia

Participant quote: "As soon as I accept that I cannot please everybody when making a difficult decision, I can once again sleep with a clear conscience."


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